Contact us
Questions about an order, a damaged poster or a custom print? Email or WhatsApp us and we'll sort it out.
Get in touch
- WhatsApp
+91 86177 43811
Messages only, no calls. - Address
Okurimonoin.in
Kolkata, West Bengal 700028
India
Order help
- Where is my order?
Your tracking link is in My orders once your order ships. Please include your order number when you contact us.
- Damaged or wrong item
Email photos of the product and packaging within 48 hours of delivery. See Shipping & returns.
- Cancel an order
You can cancel from My orders while it still shows "Processing", before it ships.
Grievance officer
- Sayan, Founder
Okurimonoin.in, Kolkata, West Bengal 700028 · contact@okurimonoin.in · WhatsApp +91 86177 43811
- How complaints are handled
We acknowledge every complaint within 48 hours and resolve it within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020. You can also contact the National Consumer Helpline on 1915.
See also our Privacy policy and Terms & conditions.