Privacy policy

Who we are

Okurimonoin.in ("OkurimonoIN", "we", "us") runs the online store at okurimonoin.in, selling posters, frames and gifts. We are based in Kolkata, West Bengal 700028, India. You can reach us at contact@okurimonoin.in or WhatsApp +91 86177 43811.

What we collect

• Your account: name, email address and password. Passwords are stored only in scrambled (hashed) form, never as plain text. If you sign in with Google, we receive your name, email address and profile picture from Google instead of a password.
• Your orders: name, phone number, email, delivery address, city, state and pincode, what you ordered, and whether you paid by UPI or cash on delivery.
• Your profile: a profile photo, if you add one.
• Custom prints and photo frames: the photos or designs you upload, with your name, email and any notes you add.
• Reviews: your rating and comment. Reviews are shown publicly with your first name.
• Technical data: like any website, our hosting servers record IP addresses, browser type and pages requested, for security and to fix problems.

How we use it

• To process, print, ship and track your orders, and to contact you about them.
• To run your account and remember your cart.
• To print your custom designs and photo frames.
• To email you about your account and orders, and to send a reminder if you leave items in your cart. Ask us and we'll stop cart reminders.
• To prevent fraud and keep the site secure.

We do not sell your personal data, and we don't use advertising or analytics trackers.

Payments

UPI payments are made in your own UPI app. We never see your bank account details, card number or UPI PIN. Cash on delivery is paid to the courier.

Who we share it with

• Shipping partners (RapidShyp and couriers such as BlueDart, Delhivery and India Post) receive your name, phone number and delivery address so they can deliver your order.
• Google, if you use Sign in with Google. Our fonts are also loaded from Google Fonts.
• Instagram: our homepage shows posts from our Instagram account. They load from Instagram, which may set its own cookies under its own privacy policy.
• Pincode check: when you check delivery to your area, only the pincode is sent to a public pincode lookup service (api.postalpincode.in).
• Our hosting provider (Hostinger), which stores the website and its data.
• Government authorities, when the law requires it.

Cookies and storage

We use one session cookie to keep you signed in and hold your cart. Your browser also remembers the last pincode you checked so you don't have to type it again. We don't use advertising or tracking cookies.

How long we keep it

We keep your account details until you ask us to delete your account. We keep order records for as long as tax and accounting laws require. You can ask us to delete photos or designs you uploaded for a custom order at any time.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal data we hold about you;
• correct or update it;
• delete your account and personal data (except records the law requires us to keep);
• stop using your data for something you previously agreed to, such as cart reminder emails.

Email contact@okurimonoin.in from the address on your account. If you're not happy with our response, contact our grievance officer (below), or the Data Protection Board of India.

Children

If you're under 18, please shop with a parent or guardian, who should place the order and agree to this policy.

Security

The whole site uses HTTPS, passwords are stored in hashed form, and access to order data is limited to us. No system is perfectly secure, so if you think your account has been misused, tell us straight away.

Changes to this policy

If we change this policy, we'll update this page and the date at the top.

Grievance officer

Sayan, Founder
Okurimonoin.in, Kolkata, West Bengal 700028, India
Email: contact@okurimonoin.in · WhatsApp: +91 86177 43811

We acknowledge complaints within 48 hours and resolve them within one month.